Aeon Credit managing director Yuro Kisaka (pic) said: “The company managed to recover in terms of sales and business performance despite the pandemic challenges, and we shall continue to strive in building the business sustainability by investing in information technology to further transform our capability in digitalisation and its business.” KUALA LUMPUR: AEON Credit Service (M) Bhd posted revenue of RM401.47mil for its third quarter ended Nov 30, compared with the RM402.46mil recorded a year ago. For the quarter under review, it posted a pre-tax profit of RM57.71mil compared with RM76.49mil in the preceding quarter, largely due to higher impairment losses on financing receivables of RM156.91mil recorded in the current quarter compared with RM112.01mil in the preceding quarter. Total transaction and financing volume for the quarter under review stood at RM1.22bil. Gross financing receivables for the third quarter under review increased year-on-year by 1.9% to RM10.22bil. The non-performing loans ratio stood at 2.88% as at Nov 30 compared with 1.93% a year ago. Other income comprising mainly bad debts recovered and insurance commissions saw rising of 27.1% year-on-year to RM39.59mil for the quarter under review. On a quarter-on-quarter basis, total transaction and financing volume, and revenue improved by 27.2% and 10.3% respectively. For the nine months under review, Aeon Credit recorded a 2.5% year-on-year drop in revenue to RM1.16bil, mainly due to a decrease in interest income resulting from the day-one net modification loss related to Aeon Relief Programme and lower fee income in line with weaker transaction and financing volume of RM2.97bil. Pre-tax profit for 9MFY21 saw a 37.1% year-on-year drop to RM171.28mil, mainly due to lower fee income of RM30.26mil and increased impairment losses on financing receivables of RM80.79mil as a result of the effects of the Covid-19 pandemic. In a statement, Aeon Credit said its operations are recovering as economic activities in the third quarter improved. Aeon Credit managing director Yuro Kisaka said: “The company managed to recover in terms of sales and business performance despite the pandemic challenges, and we shall continue to strive in building the business sustainability by investing in information technology to further transform our capability in digitalisation and its business.” Kisaka added that a key area that Aeon Credit is focusing on is digitalisation. and enhancing the customer experience through touchpoints that will make the application process fast and efficient. ““This will continue into the next financial year where we will promote cashless transactions, enhancing features of the AEON E-wallet, integrate the database across the AEON Group to optimise the potential of data analytics in product offerings and cross-selling as well as encouraging employees within the group to make transactions through the E-wallet”. He said the company would continue to improve on operational efficiency through cost-control measures, prioritise spending on key projects to enhance efficiency as well as encourage online payment.
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